Question 1

How do I upload a document to EscrowEye?

Accepted Answer

Log into your account and navigate to your transaction. Click the Upload button and select your purchase agreement, addendum, or disclosure document. EscrowEye accepts PDF files and standard California real estate forms. Once uploaded, the AI engine automatically analyzes every page and generates your dynamic checklist within seconds.

Question 2

How do I create a new transaction in EscrowEye?

Accepted Answer

Click the New Transaction button from your dashboard. You can start by uploading a purchase agreement, and EscrowEye will automatically extract the property address, parties, deal terms, and key dates. Each transaction gets its own dynamic checklist, timeline, and audit trail.

Question 3

How do I contact EscrowEye support?

Accepted Answer

You can contact EscrowEye support by emailing support@escroweye.com, using the AI chat assistant on the support page, or scheduling a call through the contact page. Support is available during business hours with typical response times under 4 hours.

Question 4

What file types does EscrowEye accept?

Accepted Answer

EscrowEye accepts PDF documents, the standard format for California real estate forms. This includes C.A.R. purchase agreements, addenda, disclosure packages, inspection reports, and any other transaction-related documents.

Question 5

How does EscrowEye handle California disclosure requirements?

Accepted Answer

EscrowEye's dynamic checklists are calibrated to California disclosure requirements including Transfer Disclosure Statements, Natural Hazard Disclosures, Seller Property Questionnaires, and all other C.A.R. required disclosures. The checklist automatically includes the correct disclosures based on your transaction type and deal terms. Deadline tracking monitors disclosure delivery timelines to ensure compliance.

Question 6

Does EscrowEye work on mobile devices?

Accepted Answer

Yes. EscrowEye is a web-based platform that works on any device with a modern browser, including smartphones, tablets, laptops, and desktops. The interface is responsive and optimized for mobile use. No app download is required.

Question 7

Can I export my data from EscrowEye?

Accepted Answer

Yes. You can export your transaction data, documents, checklists, and audit trails from EscrowEye at any time. This includes all uploaded documents, generated checklists, status histories, and compliance records. If you cancel your subscription, you will have the opportunity to export all data before your account is closed.

Question 8

How do I connect DocuSign to EscrowEye?

Accepted Answer

DocuSign integration is built into EscrowEye — no separate setup required. Simply upload your DocuSign-signed documents and EscrowEye automatically processes them, extracting key transaction data and generating your compliance checklist.

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